There will be 4/6 months official replacement warranty only on Buds for wired earphone

• No warranty on Wired Cable & Accessories
• 2-4 months warranty on Bluetooth cables & Earhook & 4 months warranty on TWS/Bluetooth earphones.
• Replacement warranty can be claimed for ONCE later service warranty will be provided.
• Customers will pay the Courier Charge for warranty claimed
• Official Seal or Sticker cannot be removed from the box.
• If you find any damaged product inside the box please inform us MUST on receiving date with unboxing video.
• Invoice, Box, Warranty Sticker & other accessories of the earphone must be returned during claiming the warranty.

• What Covers under Warranty:

o No Sound Output

o Sound Imbalance

• What Not Covered under Warranty:
o Wear and Tear

o Cosmetic Flaw

o Breakage of Wire

o Accumulation of Earwax on Earphone’s Nozzles Filter.

o Any kind of Physical damage

o Vaccume Tube issues

o IF KZ HQ Bankrupt

– Note: The Earphone may need to restart after long listening.

– No Refund & No Exchange

– Keep Unboxing video for proofing physical damage while receiving from delivery man.