There will be 4/6 months official replacement warranty only on Earbuds for wired earphone
No warranty on Wired Cable & Accessories
2-4 months warranty on Bluetooth cables & Earhook & 4 months warranty on TWS/Bluetooth earphones.
Replacement warranty can be claimed for ONCE later service warranty will be provided.
Customers will pay the Courier Charge for warranty claimed
Official Seal or Sticker cannot be removed from the box.
If you find any damaged product inside the box please inform us MUST on receiving date with unboxing video.
Invoice, Box, Warranty Sticker & other accessories of the earphone must be returned during claiming the warranty.
What Covers under Warranty:
No Sound Output
Sound Imbalance
What Not Covered under Warranty:
Wear and Tear
Cosmetic Flaw
Breakage of Wire
Accumulation of Earwax on Earphone's Nozzles Filter.
Any kind of Physical damage
Vaccume Tube issues
If KZ HQ Bankrupt
About Us
KZ (Knowledge Zenith) is the Chinese Earphone manufacturer. Open Source is the official distributor in Bangladesh. Open Source maintains this website (KZ Bangladesh).
